Privacy Policy

1. Information We Collect

a) Personal Information

• Name, phone number, email address
• Government-issued ID (for verification purposes)
• Payment details for transactions

b) Vehicle Information (For Owners Listing Their Vehicles)

• Vehicle registration details
• Insurance and permit information
• Photos and descriptions of the vehicle

c) Usage Information

• Booking history and rental preferences
• Communication with support
• Reviews and ratings

d) Device & Location Information

• IP address, browser type, and operating system
• Approximate location for service availability
• GPS tracking (if enabled by the user for rental security)

2. How We Use Your Information

We collect and process your information for:

• Booking & Rentals: Facilitating seamless vehicle rentals
• User Verification: Ensuring safe and secure transactions
• Payments & Refunds: Processing transactions securely
• Customer Support: Assisting users with inquiries and disputes
• Marketing & Promotions: Sending exclusive offers (opt-out available)
• Legal Compliance: Meeting government regulations and fraud prevention

3. Sharing Your Information

We do not sell your personal data. However, we may share limited information with:

• Vehicle Owners & Renters: To facilitate bookings and verification
• Payment Processors: For secure transactions
• Legal Authorities: If required by law enforcement or regulatory bodies
• Service Providers: For customer support, hosting, and analytics

4. Data Security & Protection

Your privacy is our priority! We implement:

• SSL encryption for secure transactions
• Strict access control for personal data
• Regular security audits to prevent unauthorized access

5. Data Retention

We retain user information for as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes & prevent fraud

Users can request data deletion by contacting support@rentrides.in.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience by:

• Remembering preferences
• Improving website performance
• Analyzing site traffic

You can manage or disable cookies via your browser settings.

7. Your Rights & Choices

You have the right to:

• Access your data
• Update or correct inaccuracies
• Request deletion of personal data
• Opt-out of marketing emails

To exercise these rights, email us at support@rentrides.in

8. Third-Party Links & Services

Our platform may contain links to third-party websites (e.g., payment gateways). We are not responsible for their privacy policies. Please review their policies before sharing information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via email or platform updates.

10. Contact Us

By using Rentrides, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.