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Refund Policy

Clear guidelines on refunds and cancellations for your RentRides bookings

1

100% Refund for Cancellations (24+ Hours Before Booking Start) 🚀

  • Customers who cancel their booking at least 24 hours prior to the scheduled start time will receive a 100% refund of the rental amount.
2

No Refund Once the Booking Starts 🚫

  • Once the rental period begins, no refunds will be issued under any circumstances, including early returns.
3

No Refund for Unused Days 📆

  • If you return the vehicle before your rental period ends, you will not receive a refund for the unused days.
4

No Refund for Unused Fuel

  • Any extra fuel left in the vehicle at the time of return will not be reimbursed.
5

General Refund Terms ⚖️

  • Refunds (where applicable) will be processed within 7 working days to the original payment method.
  • Rentrides reserves the right to deny refunds in cases of policy violations, vehicle misuse, damages, or non-compliance with rental terms.
  • Any dispute on refunds will be handled as per our terms & conditions and may require additional verification.

How to Request a Refund?

  • Email Us: support@rentrides.in
  • Subject: Refund – [Booking ID]
  • Send from your registered email ID
  • Our team will review and process eligible refunds within 7 working days.
  • Need help? Contact our support team for refund assistance.